Pickup & Delivery - Omniware

How Orders Are Processed

• Orders are confirmed after full payment is completed.
• In-stock items are typically processed and dispatched within the same day.
• Every order is carefully packed to ensure safe delivery.
• Once your order is ready, it will either be shipped via courier or prepared for pickup, based on your selection.

Delivery Options

Islandwide Courier Delivery

• We deliver across Sri Lanka using reliable courier services.
• Delivery time: 1-3 working days
• Available for all eligible items.
• Tracking provided after dispatch

Pickup Option

Prefer to collect your order yourself? We've got you covered.

How Pickup Works

• Place your order and complete payment.
• Wait for confirmation from our team.
• Visit our location to collect your item.

Important

• Pickup is only available after confirmation.
• Bring your order details or confirmation message.

Delivery Charges

• Delivery fees depend on location and item size/weight.
• Charges are clearly confirmed before dispatch.

Order Tracking

Once your order is shipped, you'll receive a tracking link via WhatsApp or SMS. With this, you can monitor your delivery status.

Important Delivery Notes

• Make sure your contact number and address are accurate.
• The courier may contact you before delivery.

Delays & Support

Delays are rare but can happen due to:

• Courier issues
• Weather conditions
• High demand periods

If you need help with your order, feel free to reach out. We're here to assist.