Got questions or want to place an order? Reach out to us through social media, WhatsApp, or email! Just let us know what you're interested in and any other details you think we should know. We will check the availability of your desired item and provide you with any other personal assistance to make your purchase.

When you're ready to make a purchase, you can pay through bank transfer or direct deposit and send us a copy or a photograph as confirmation via WhatsApp. We'll provide you with all the details you need to make the payment, including the total amount with any taxes or fees.

Your items will be on their way to you within 2–5 business days after we confirm your payment. We'll share the tracking info with you so you can keep an eye on your delivery.

You can send us the product you're having issues with along with the issued warranty card to our postal address via a courier, and we'll take care of the rest for you. We will send a job note stating the fault of the product and confirmation of the warranty claim as soon as we receive your item.

All you have to do is sit back and relax while our team works their magic and makes sure that you get your repaired or replaced product safe and sound, right back to your doorstep.

Postal address150/18E, Bellanthara Lane, Dehiwala, Sri Lanka

For the time being, Omniware is a purely digital e-store. We hope to expand into our own network of showrooms, repair centers, service stations, and much more in the future.

But if you want to send us something via mail, here's our postal address:

150/18E, Bellanthara Lane, Dehiwala, Sri Lanka

Follow the link to the tracking site and enter your tracking details to track your order in real-time.